Frequently Asked Questions
Get the answers to your car buying questions here. If you have a question that you can't find the answer for, please contact us us today.
What type of interest rate can I expect?
By evaluating your credit history, work history, and income, the lender will determine the best possible rate for your particular situation.
Will you tell me where I have to purchase my vehicle?
Our loan specialists will be happy to refer you to a Preferred Dealership in your area; however, you may purchase a vehicle from any franchised dealership in your state.
Are there limitations as to the type of car I can purchase?
Our lending partners do have certain guidelines as to the year, make, and mileage of the vehicle. You will be contacted within 24 hours by a representative that will go over the details and will answer all of your questions.
I have had some credit problems in the past. Can I still apply?
With over 80 years of automotive industry experience, we are aware that re-establishing car credit can be very frustrating to a consumer. Our lending partners have programs especially designed to help customers that have had credit problems in the past.
My credit is good but very limited. Can you help me?
It has been said that purchasing a car is sometimes more difficult than purchasing your first home. Again, our lenders look at the whole customer profile so that they can help that first time car buyer.
I am currently leasing my vehicle and would like to purchase it at the end of my lease.
A lease buy-out is actually considered a refinance loan. We are partnered with lenders who do these types of loans. When you are ready to fill out your application, just check the prompt for a refinance loan.
I would like to add my spouse to the title of my car. How can I do this?
By applying for a refinance loan, you are able to add qualifying spouses to your new loan. This in turn allows your new lender to add the spouse to the title.
My ex-girlfriend/boyfriend is on my current loan. Can I refinance in my name only?
As long as you qualify for the refinance loan in your name only, the other party can be removed. Just let your loan specialist know this, so they can send the appropriate documents to be signed, in your loan package.
What type of refinance rate can I expect?
Our lending partners offer very competitive refinance rates. Along with evaluating the customer profile, the year, make, and mileage of the vehicle is taken under consideration.
How long will this process take?
Usually, the approval process takes less than an hour; however, it can take up to 24 business hours for a decision. Once your loan has been approved and youve talked to a loan specialist, a loan package is sent, over-night, to you.
If you have any other question please feel free to give our customer service specialist a call. (877) 784-1030